Cloud IP Intercom

How can I make my home smart?
Multitek Smart Intercom has a smart home solution suitable for every home. You can make your home smart in a short time wirelessly with Multitek RF devices. In the Multitek RF system, there is no need to pull cables from all devices, you can control the device you want with the modules placed behind the switch. If your system is suitable for cable installation, you can make your home smart by using KNX or relays.
What does Smart Intercom mean? Which devices can I control?
Multitek Smart Intercom; It is a system that provides control of intercom, smart home and alarm management via a single monitor and mobile phone application. The system works with door panels, apartment monitors and smart home devices. All devices are controlled via the Multitek Cloud application.
Which application should I download for Cloud Intercom?
By downloading the Multitek Cloud application, you can start controlling the intercom, smart home and alarm devices in your home. You can find the application on Google Play and App Store.
How many people can connect to the system?
4 mobile devices in each flat can connect to the system. You can purchase additional user licences to increase the number of users.
What is Cloud Intercom?
Cloud Intercom is a mobile intercom project where you can access intercom features via your mobile phone. Through the Multitek Cloud application, you can video chat with your door, open the door, and follow the people who come to your door when you are not at home, from anywhere in the world.
Can I open the door via Cloud Intercom?
Yes, you can release the door relay, make real-time video calls and take screenshots during calls from Multitek Cloud.
How many locations can I control via Multitek Cloud app?
There is no location limit, you can manage as many doors as you want through a single mobile application. You can add limitless number of smart devices to each location as well!
Is Cloud Intercom secure? How is data security ensured?
To register to Bulut Interkom, only your email address is sufficient. In the Multitek system, as little data as possible is kept in compliance with GDPR. Full ownership of the system belongs to Multitek Elektronik, there is no dependence on external sources. The product, which is a hundred percent domestic product of Multitek, is protected by many software measures against external attacks.
Does Cloud Intercom work without a room monitor?
Yes! A new era has begun in intercom. You can use all VILLA, APARTMENT and SECURITY cloud solutions without a room monitor. Connecting the outdoor panel or security console to internet is the only requirement to set up Multitek Cloud Intercom. This way, you will build mobile intercom in minutes and save time and money. If you want to use smart home control, then you need a monitor or smart gateway.
How does the system work when the internet is cut off?
In order to use the intercom features via the mobile application, the door panel must have an internet connection. If the internet is interrupted, the door panel and monitors continue to work, and notifications cannot be sent to the mobile application.
How many flats, blocks, security consoles and door panels can be connected to Cloud Intercom?
There is no restriction on the number of devices that can be connected to the system. An unlimited number of blocks, flats, floors, security consoles and door panels can be connected.
How many devices can I use in the room?
4 mobile devices can be used in each room. An unlimited number of additional device licenses can be purchased.
Does the Security Console work stand alone?
Yes! You can use Cloud Intercom - Security as a stand alone mobile intercom. You don't need any wiring, room monitors or door panels. Connecting GUV-IP100 Security Console to internet is enough to run the system. By adding external cameras you can increase your security level easily. Whenever you guests arrive, you will receive your security's call to your mobile!
I downloaded Multitek Cloud, how can I connect to the system on my site?
The location manager has the authority to add or remove users to the system. Please give the location manager your e-mail address and ask them to add you. After adding, you can find the invitation in the upper right corner of the application. The location manager can assign 1 flat manager to each flat. The apartment manager adds users in his or her apartment.
How many door panels can I use?
You can add an unlimited number of door panels to each location. For example, for the "Summerhouse" location, you can add two door panels named "Summerhouse Entrance Door" and "Summerhouse Back Door". You can control as many locations as you want via the Multitek Cloud application. "A Shame", "My Office", "Mother's House"
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How to connect devices to the internet in Cloud Intercom? Is port forwarding required? Is a static IP required?
You do not need to perform complex operations to connect your devices to the internet. No port forwarding, no need for static IP, no need for additional technical knowledge! You can start controlling Multitek products via the Multitek Cloud application in seconds.

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